Every piece of information you share with Bet9ja is protected with the highest level of security. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe.
A quick overview of the key pillars of Bet9ja's Privacy Policy.
Bet9ja places the highest priority on the privacy of its Bangladesh members. This Privacy Policy explains what information we collect when you use the Bet9ja platform, how that information is used, how long it is retained, and the steps we take to keep it secure.
This Privacy Policy applies to Bet9ja's website, mobile app, and other digital services. By accessing our platform or creating an account, you confirm that you have read this Privacy Policy and agree to its terms.
Bet9ja handles your personal data in full compliance with applicable laws and regulations. Our goal is to keep you fully informed—with complete transparency—about how your data is used, so you can enjoy our services with confidence.
Bet9ja collects information in two main ways—what you provide directly and what is generated automatically as you use the platform. Details are outlined below:
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, and national ID number | Directly at Registration |
| Contact Information | Mobile number, email address | At Registration & During Updates |
| Financial Information | Mobile banking number, transaction history | During payment processing |
| Usage Data | Betting history, login times, and favorite games | Automatically When Using the Platform |
| Technical Information | IP address, browser type, and device information | Automatically |
| Communication Records | Support chat and complaint history | When Using Customer Support |
We do not collect sensitive information such as religious beliefs, political opinions, or ethnic identity — nor do we have any reason to. We store only the data strictly necessary to operate the platform.
Bet9ja uses your data only for defined purposes. No information is used beyond its intended scope. The main purposes are:
Bet9ja does not share your data with third parties for marketing purposes. However, you can choose to give or withdraw consent for our own promotional messages at any time—entirely at your discretion.
Bet9ja does not sell or rent your personal information. However, data may be shared with specific third parties in the following limited circumstances:
All third-party partners are required to comply with Bet9ja's strict privacy standards. They are contractually obligated to keep your data secure and may not use it beyond the specified purpose.
Bet9ja's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform runs smoothly.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Login sessions, security, core functionality | No (the platform will not function) |
| Performance Cookies | Improving page load speed, error detection | Yes |
| Personalization Cookies | Remembering language preference and favorite games | Yes |
| Analytics Cookies | Analyzing user behavior for improvement purposes | Yes |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features. We never use harmful tracking or third-party advertising cookies.
Bet9ja does not retain any data longer than necessary. Retention periods vary depending on the type and purpose of the information:
Once the designated retention period expires, data is securely deleted or anonymised so that you can no longer be identified. If any data must be kept longer due to financial or legal obligations, it is stored separately on secured servers.
Every Bet9ja member has the following rights regarding their personal data. To exercise any of these rights, contact us at support@bet9ja-jit.com:
We will respond within 30 business days of receiving your request. In some cases, legal obligations may prevent us from fulfilling certain requests—you will be informed of the reason if so.
Bet 9ja is strictly for users aged 18 and above. Age verification is carried out at the time of registration, and minors are not permitted to open an account.
We do not knowingly collect or store data from anyone under the age of 18. If a minor has accidentally created an account and this comes to our attention, the account will be closed immediately and all collected data will be deleted.
Bet9ja may update this Privacy Policy as needed. Changes may typically occur for the following reasons:
For significant changes, we will send advance notice to your registered mobile number or email. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.
The date of each version is noted at the top of this page. If you need a previous version, please contact support.
If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our data protection team. We are always ready to assist you.
Submit your request to delete, correct, or exercise any other data right via email. Once your identity is verified, we will respond within 30 business days.